About the authors
| First name, Middle name, Last name, Scientific degree, Scientific rank, Current position. Full and brief name of the organization, The organization address. | Asadullin E.Z. – candidate of technical sciences, associate professor E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Zakirova T.R. – candidate of architecture, associate professor Kazan State University of Architecture and Engineering The organization address: 420043, Russia, Kazan, Zelenaya str., 1 |
| Title of the article | A study of the status and structure of the market of car-care center, design and construction of service stations |
| Abstract. | In article, the review of a fortune and structure of the market of car-care centres is made. The car-care centres is the kind of human activity directed on satisfaction of requirements of the consumer (automobile owner) by means of rendering of individual services. Objects of activity are the person and its requirements for individual services. There was a favorable conjuncture concerning car-care centres – steady and substantial growth of number of potential consumers of the given services, including it is connected with features of age structure of our auto fleet. The organisation of production of maintenance service and repair of machines – the major subsystem of transport system, which in many respects determines efficiency of use of motor transport. In connection with complication of a design of cars, growth of park of cars, reduction of repair capacities on a number of the enterprises, growth of demand for service occurs unwillingness of expenses for the special equipment. With introduction of uniform standards of service, requirements to quality of carried out works and service level raise. Demand for the technical information, possibility of completion of cars at will of the client for improvement of any characteristics grows. In connection with complication of works and repair of modern cars shortage of skilled craftsmen and technicians. The consumer culture increases. There is a growing importance of parameters of service: the integrity and responsibility of the personnel service of the culture of communication of personnel with clients, speed of service, convenience of location, additional services. |
| Keywords. | Market maintenance and repair, performance, car park, space-planning solution. |
| For citations: | Asadullin E.Z., Zakirova T.R. A study of the status and structure of the market of car-care center, design and construction of service stations // Izvestiya KGASU. 2014. №2(28) P.244-250. |
